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ActionCOACH announced as finalist for the Best Franchise Award

November 11th, 2014

Leading business coaching company ActionCOACH has been nominated for the Best Franchise Award within the grouping of franchise with a £25k-£75k investment. In 2013, ActionCOACH were awarded the prestigious “Five Star Franchisee Satisfaction” Award by Smith and Henderson, following outstanding feedback undertaking anonymously by ActionCOACH Franchise Partners. This year ActionCOACH managed to secure the title again, as Franchise Partners rated the business opportunity and ongoing support 5 out of 5. Next month ActionCOACH hopes to go one better and win the overall title of “Best Franchise”, which is based on results from another independent survey and the Judging Panel’s scores.

The award is sponsored by The Royal Bank of Scotland and recognises the success of the UK’s best in developing healthy and profitable franchise partnerships. Winners will be announced on Thursday 27th November, at the Milton Keynes Hilton.

The shortlisted franchisors were selected based on feedback from over 2,000 existing franchise owners, gathered through an industry-wide study of franchisee satisfaction. Franchisees were invited to anonymously complete the Franchise Satisfaction Benchmark survey and rate them on several elements including; the training and support, the franchise system and their overall experience as a franchise owner. The top Franchisors were then shortlisted and nominated for the awards. Categories of the event include Best Growing Franchisor, Best Training & Support and Best Overall Franchise.

Steven Frost, Smith & Henderson, which coordinates the programme, said, “The Best Franchise Awards are based on what really counts – the experience of thousands of actual franchisees. These shortlisted franchisors therefore represent an elite group that provide first class support to their franchisees. We should congratulate them for their achievements.”

Ian Christelow, Managing Director at ActionCOACH, said: “We are delighted that we have been shortlisted for the Best Overall Franchise Award again. The feedback last year identified the need to make the ActionCOACH business more easily scalable and to introduce a lower entry model; both have been acted on with:

  • the introduction of a £20k lower initial cost single operator licence
  • the ability now to have up to three fee earners under one franchise

I would like to thank all of our support team for their skilled input, which has won this deserved recognition and all of our franchise partners who took the time to participate in the franchisee satisfaction survey.”